Why Digitalization is Needed ?
By 2025, 75 percent of government CIOs will be directly responsible for security outside of IT, including operational and mission-critical technological settings, according to predictions.
When it comes to selecting the correct solutions for your services, ease of use is crucial. For both civilians and government employees. Digitalization should be viewed as a benefit rather than a hindrance.
Offer the best service to citizens and civil servants alike
Security and safety services
Enhance your security procedures to protect your data and ensure that your company is ready to face internet threats. Multi-Factor Authentication (MFA) is a secure method of protecting your services.
Health and welfare services
It is critical to keep everyone informed at all times, including citizens and healthcare institutions. It’s crucial to communicate! Ensure that the relevant information reaches your target audience. Start a discussion on prominent social media platforms.
Municipal and administration services
By improving and automating operations online, you can assist your citizens. Is it necessary for a citizen to obtain a new passport? Allow them to contact you via their favourite online channel. Allow a chatbot to walk customers through the procedures and complete the payment all at once. Send a pick-up notification.
Digitalization will also assist your own people. Create a work environment that is adaptable and scalable to make life easier. Allow them to communicate with citizens and colleagues through simple communication channels and payment methods.